Troubleshooting - Waste Unit and Motor Unit Bind and Get Stuck
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1. Rarely, SmartScoop may get "'stuck" near the edge of the litter pan. |
2. Turn SmartScoop off.
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3. Next, unlock the clutch.
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4. Slide unit back into the "ready" position. SmartScoop can now be powered on to operate normally.
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5. If you cannot move the unit back into the "ready" position, you may need to unlatch the waste unit in addition to unlocking the clutch.
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6. Remove the waste unit by pulling it upward and reset SmartScoop. This malfunction rarely happens and is usually caused by improper operation.
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