help

Welcome to the SmartScoop® "Help Me" Online Support Archive! It contains lots of pictures and instructions - everything you need to make sure your SmartScoop Self-Scooping Litter Box is set up and functioning properly.  Unit colors may vary, picture instructions apply to all units.

 

To find help, simply click one of the links below.

 

caution  

IMPORTANT CAUTION WHEN ASSEMBLING SMARTSCOOP

     
setup   How-To: Set Up SmartScoop
     
filter   How-To: Install SmartScoop Activated Carbon Filters
     
bags   How-To: Install & Remove SmartScoop No-Touch Waste Bags
     
ramp   How-To: Install SmartScoop Litter Catching Ramp
     
assembly   How-To: Disassemble SmartScoop
     
empty   How-To: Empty Waste From SmartScoop
     
cleaning   How-To: Clean SmartScoop
     
cleaning motor   How-To: Clean Motor Unit
     
filling   How-To: Fill SmartScoop with Litter
     
troubleshooting clumps   Troubleshooting: Waste Clumps Stick to Litter Rake
     
clumps   Troubleshooting: Small Waste Clumps Stick to the Bottom of the Pan
     
no power   Troubleshooting: No Power to SmartScoop
     
cleaning sensor   Troubleshooting: Cleaning Cycle Doesn't Start
     
mode   Troubleshooting: What Do the Different MODE Lights Mean?
     
unit straining   Troubleshooting: SmartScoop Struggles Through a Cleaning Cycle
     
lid   Troubleshooting: Waste Lid Doesn't Close
     
waste   Troubleshooting: Waste Is Stuck Behind Rake
     
getting stuck   Troubleshooting: Waste Unit and Motor Unit Binds and Gets Stuck
     
rake   Troubleshooting: The Litter Rake Popped Out of The Slot
     
piles   Troubleshooting: Litter Piles Up Near The End of The Box
     

 

Lost Your Instructions?

Click the following links to open and download the instruction manuals.
 
SmartStart User Guide (3.4 mb PDF)
 
QuickStart Guide (1.37 mb PDF)
 
Canopy Assembly Instructions (433 kb PDF)

 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


SmartScoop, an OurPet's brand.