Welcome to the SmartScoop® "Help Me" Online Support Archive!  It contains lots of pictures and instructions - everything you need to make sure your SmartScoop Self-Scooping Litter Box is set up and functioning properly.  We want you to be completely satisfied with your purchase!

 

To find help, simply click one of the links below.

 

 

IMPORTANT CAUTION WHEN ASSEMBLING SMARTSCOOP

     
  How-To: Set Up SmartScoop
     
  How-To: Install SmartScoop Activated Carbon Filters
     
  How-To: Install SmartScoop No-Touch Waste Bags
     
  How-To: Install SmartScoop Litter Catching Ramp
     
  How-To: Use SmartScoop Odor Control Spray
     
  How-To: Use SmartScoop No-Stick Spray
     
  How-To: Disassemble SmartScoop
     
  How-To: Empty Waste From SmartScoop
     
  How-To: Clean SmartScoop
     
  How-To: Clean Motor Unit
     
  How-To: Fill SmartScoop with Litter
     
  Troubleshooting: Waste Clumps Stick to Litter Rake
     
  Troubleshooting: Small Waste Clumps Stick to the Bottom of the Pan
     
  Troubleshooting: No Power to SmartScoop
     
  Troubleshooting: Cleaning Cycle Doesn't Start
     
  Troubleshooting: What Do the Different MODE Lights Mean?
     
  Troubleshooting: SmartScoop Struggles Through a Cleaning Cycle
     
  Troubleshooting: Waste Lid Doesn't Close
     
  Troubleshooting: Waste Is Stuck Behind Rake
     
  Troubleshooting: Waste Unit and Motor Unit Binds and Gets Stuck
     
  Troubleshooting: The Litter Rake Popped Out of The Slot
     
  Troubleshooting: Litter Piles Up Near The End of The Box
     

 

 

 

 

 


Learn about SmartScoop's innovative design, operation and ease of use.  SmartScoop is unlike any other Self-cleaning litter box.  See for yourself!

 




Learn the facts about SmartScoop!

 

 

 

 

 



 

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